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Rational DOORS and Rational DOORS Web Access Fix Pack 9 ( for 9.6.1



IBM Rational DOORS and Rational DOORS Web Access version has been made generally available and contains fixes to version 9.6.1.

Download Description

Table of Contents
Sections Description

The Change history section provides an overview on what is new in this release with a description of any new functions or enhancements when applicable.

The How critical is this fix section provides information related to the impact of this release to allow you to assess how your environment may be affected.

The Prerequisites section provides important information to review prior to the installation of this release.

The Download package section provides the direct link to obtain the download package for installation in your environment.

The Installation instructions section provides the installation instructions necessary to apply this release into your environment.

The Known side effects section contains a link to the known problems (open defects) identified at the time of this release.

Supporting Documentation
Document Description

Click to review the detailed system requirements information for a complete list of hardware requirements, supported operating systems, prerequisites and optional supported software, with component-level details and operating system restrictions.

IBM Knowledge Center provides an entry point to product documentation. You can view, browse, and search online information related to the product.

Click to review a complete list of the defects (APARs) resolved in this release including a list of resolved defects for the entire version family.

Find technical developer content and resources.


Prerequisites include:

You must install the Java Runtime Environment (JRE) before you install Rational DOORS and DOORS Web Access.

The Rational DOORS client for Windows uses the JRE version 8 for document generation with Rational Publishing Engine and for the help system. You must install a 64-bit version of Java 8, which can be obtained from IBM. After installing, verify that your system has a JAVA_HOME environment variable that is set to the JRE install path; for example: C:\Program Files\IBM\Java8\jre.

To install Rational DOORS Web Access, you must first install the 64-bit version of Java 8, which can be obtained from IBM.

JRE for Linux is available on IBM developerWorks as part of the IBM SDK, Java Technology Edition. The JRE for Windows is available on IBM developerWorks as part of the IBM Development Package for Eclipse. See Detailed System Requirements for Rational DOORS and Rational DOORS Web Access for more information.

Review the Version compatibility for Rational DOORS Web Access, interoperation server, Rational DOORS database server and client document prior to installation to ensure the client and server compatibility requirements are met in your environment.

Installation Instructions

Review the Installing section of the IBM Knowledge Center for details.

The Rational DOORS 9.6.1 client supports 64-bit Windows. There is no support for 32 bit.

The Rational DOORS Web Access 9.6.1 server supports 64-bit Windows and Linux. There is no support for 32 bit.

All other Rational DOORS components are 32 bit. You can install 32-bit Rational DOORS components on a supported 64-bit Windows platform. See system requirements for a list of supported platforms.

Rational DOORS 9.6.1 and Rational DOORS Web Access 9.6.1 do not support Solaris.

The Rational DOORS kit for ISO 26262 and IEC 61508 has been updated for Rational DOORS 9.6.1.

The integrations with IBM Rational Rose and IBM Rational ClearCase are not supported in Rational DOORS 9.6.1.

If you plan to configure local help by deploying the IBM Knowledge Center locally, see the Open defects list.

Download Package

The following sections provide detailed information related to this release.

Click the FC link below to obtain the release from Fix Central.

How critical is this fix?

Impact Assessment
Impact Description

This is a maintenance release. It contains fixes for customer-reported and internally found defects.

Test Results


Regression: An error in the Maintenance Delivery Vehicle (MDV) that produces incorrect or unexpected behavior causing a supported feature to stop functioning as designed.
This includes:

  • Coding errors that cause a regression
  • Documentation or packaging problems that cause a regression
  • Errors reported in a new function delivered in a MDV that cause a regression

Incomplete: An error in the MDV has not regressed, but does not work as designed.
This includes:

  • Fixed APARs which did not solve the original problem but did not break anything new
  • APARs reporting documentation errors, such as readme errors, that cause problems applying an MDV but do not lead to a regression

  • Regression and incomplete APARs are considered fix-in-error or MDV-in-error
  • Definitions above apply only to valid APARs that result in product fixes (APARs returned as working-as-designed are not assessed for being fix-in-error)
  • Issues in major releases due to new functionality do not apply in this definition

There are no known regressions to report.

Problems Solved

Defects resolved

Click the Fix List link in the table of contents above to review a list of the problems solved in this release.

Known Side Effects

Review the following list of known issues and open defects:

Review the following technotes for details regarding known issues.

Technote Description
1903758 Cannot paste a screen capture image into an IBM Rational DOORS object text on Microsoft Windows 8.1.
1689169 After upgrading to Red Hat Enterprise Linux 6.6 Rational DOORS interoperation server fails to start.
1689164 Rational DOORS database server restart fails after upgrading to or later
1993849 Rational DOORS OSLC links to module views fail on client computer running Internet Explorer 10 or earlier

Open defects

Review this list of open defects for Rational DOORS and DOORS Web Access on the IBM Support Portal.

Review technote 1461170: Open APARs for Rational products available on the Web for information on how to configure your MyNotifications subscription account and subscribe to the APARs you are interested in following.

If you are configuring local help, do not extract the IBM Knowledge Center to the Rational DOORS installation directory. Use another directory, such as C:\kcci. Deployment of the Knowledge Center to the product installation path might make it difficult to completely uninstall the product in the future.

Change History

What's new
  • This release includes the following enhancements:
    • Jazz™ Reporting Service (JRS) integration. JRS is the default reporting solution for Rational® solution for Collaborative Lifecycle Management (CLM). The JRS Data Collection Component (DCC) can now pull data from Rational DOORS by using the new resource group type named Rational DOORS. In Report Builder you can see Rational DOORS requirements by linking to a Rational DOORS database project area with access through Rational DOORS Web Access (DWA). You can use the Rational DOORS working set, attribute and link type mapping, and the reportable shape to determine which data is available for reports. For more information, see Integrating Rational DOORS and Jazz Reporting Service.
    • DXL triggers for links, attribute definitions, and attribute types. These functions enable you to create triggers for any create/modify/delete actions on links, attrdef, and attrtype elements. Like all triggers, these include scope options for specific modules, projects, or the whole database. A pre- and post- event modifier and priority (1-10) can be applied. Support for link triggers are for Rational DOORS internal links. Triggers on external links are not supported. For more information on DXL triggers, see the DXL Reference Manual chapter 29 in the Knowledge Center.

Click the link in the Download Options column:

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Technical Support

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IBM Rational Software Support Communities

  • Visit the IBM Support Portal to configure your support portal experience and review FAQs, lists of known problems, fixes, and a wealth of important support information.

  • Visit developerWorks to access an online collection of tutorials, sample code, standards, forums and other resources provided by experts at IBM to assist software developers using Rational tools including access to the IBM RFE Community.

  • Visit the Jazz Community if you use a Rational product created using the Jazz platform to interact directly with the Jazz development team and other community members, download product trials and betas and track developement progress.

Helpful Hints For Obtaining Technical Assistance:

Before you contact IBM Rational Software Support, gather the background information that you need to describe the problem. When you describe a problem to an IBM software support specialist, be as specific as possible and include all relevant background information so that the specialist can help you solve the problem efficiently. To save time, know the answers to these questions:

  • What software versions were you running when the problem occurred?
  • Do you have logs, traces, or messages that are related to the problem?
  • Can you reproduce the problem? If so, what steps do you take to reproduce it?
  • Is there a workaround for the problem? If so, be prepared to describe the workaround.

If you have helpful information to diagnose or identify the problem on your system, you can provide this data by following the instructions to exchange information with IBM Technical Support.

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Problems (APARS) fixed

Document Information

Modified date:
01 May 2020